Our Monitoring station provides monitoring for approximately 6000 accounts. We have dispatchers there 24 hours a day 7 days a week to dispatch on alarms when they come into the main office. When hiring dispatchers we do background checks and drug tests to make sure we have trustworthy people assisting our customers.
Our monitoring station is equipped with the latest in alarm technology. Most of our customers are monitored through a cell communicator, and we have very few problems with this technology. Cellular monitoring is very fast in communicating with our receivers when your alarm is triggered. Our dispatchers are trained to respond quickly and should be able to assist with a variety of things depending on their level of experience with the company. If they cannot help you, we have trained professionals on stand by 24 hours a day that can be of assistance.